HOW A LEADING HEALTHCARE SYSTEM REDUCED OPERATIONAL AND CAPITAL EXPENSES BY $17M IN JUST THREE YEARS
Each year, millions are spent on electricity, HVAC, security, maintenance, and other systems to support those saving lives, healing injuries, and developing future cures. What if a significant portion of those expenses could be shifted to healthcare professionals, technology, and capital initiatives?
Adventist HealthCare is one of Maryland’s largest, open health systems with seven facilities, 5,500 employees, and more than 750,000 overall patient encounters annually.
When their leaders are accustomed to making life or death decisions within split seconds, there’s no patience for slow, convoluted data. The complexity of multiple types of sites, operational areas, and levels of personnel interacting with the data constricted AHC’s abilities to maximize their energies on their top priority; patient health.
AHC is committed to reducing healthcare costs as demonstrated by their drive to optimize operational building performance while reducing utility consumption that don’t impact the quality of their care. While the tools and resources were readily available, AHC needed to unify best practices and SOPs across its various business units while creating manageable visibility for each of their business units. These needs were amplified by AHC’s impending capital projects that would lead to greater space utilization and energy consumption.
THE InSite SOLUTION
After several series of questions to understand AHC’s issues and goals, AHC and InSite began a collaborative relationship in 2010. From this dialog, the InSite team recommended and installed a real time energy optimization model that connected campus buildings and integrated disparate data streams from six core mission areas: Energy & Utilities, Smart Building Technologies, Green Health, Portfolio Management, Integrated Facility Operations, and Capital Projects.
First, AHC needed to unify their data across a notoriously proprietary network of building systems. To tackle this, they implemented InSite’s Operational System model that includes Fault Detection, Systems Learning, Systems Analytics, & Remote Monitoring.
Then, to connect utility bills, meters, energy management systems and models, AHC enlisted InSite’s Energy, Sustainability, and Resources module. Through this module, AHC was able to go beyond tracking and measurement. AHC could now optimize energy consumption from the site level to the aggregate level, empowering those closest to the systems to more directly contribute to AHC’s overall operating goals.
With InSite’s guidance, AHC reduced related operations expenses by 5x over the goals set for the initial phase of the project. Plus, AHC has become the largest purchaser of green power of any healthcare system in the U.S. Other notable values deliver included:
IN CAPITAL EXPENSE SAVINGS
IN RELATED OPERATING EXPENSES IN YEAR THREE OF IMPLEMENTATION
CAPITAL PROJECTS ON/UNDER BUDGET AND
ON/AHEAD OF SCHEDULE
"At Adventist, our capital growth and system complexities were simultaneously expanding. Without a solution that could harness the various inputs and convert them into a manageable, action-oriented information, we wouldn’t be able to sustain our goals. InSite provides us with documented efficiencies that we can manage on the micro and macro levels."