HOW A LEADING HEALTHCARE SYSTEM REDUCED OPERATIONAL AND CAPITAL EXPENSES BY $17M IN JUST THREE YEARS
Each year, millions are spent on electricity, HVAC, security, maintenance, and other systems to support those saving lives, healing injuries, and developing future cures. What if a significant portion of those expenses could be shifted to healthcare professionals, technology, and capital initiatives?
Adventist HealthCare is one of Maryland’s largest, open health systems with seven facilities, 5,500 employees, and more than 750,000 overall patient encounters annually.
When their leaders are accustomed to making life or death decisions within split seconds, there’s no patience for slow, convoluted data. The complexity of multiple types of sites, operational areas, and levels of personnel interacting with the data constricted AHC’s abilities to maximize their energies on their top priority; patient health.
AHC is committed to reducing healthcare costs as demonstrated by their drive to optimize operational building performance while reducing utility consumption that don’t impact the quality of their care. While the tools and resources were readily available, AHC needed to unify best practices and SOPs across its various business units while creating manageable visibility for each of their business units. These needs were amplified by AHC’s impending capital projects that would lead to greater space utilization and energy consumption.
THE InSite SOLUTION
After several series of questions to understand AHC’s issues and goals, AHC and InSite began a collaborative relationship in 2010. From this dialog, the InSite team recommended and installed a real time energy optimization model that connected campus buildings and integrated disparate data streams from six core mission areas: Energy & Utilities, Smart Building Technologies, Green Health, Portfolio Management, Integrated Facility Operations, and Capital Projects.
First, AHC needed to unify their data across a notoriously proprietary network of building systems. To tackle this, they implemented InSite’s Operational System model that includes Fault Detection, Systems Learning, Systems Analytics, & Remote Monitoring.
Then, to connect utility bills, meters, energy management systems and models, AHC enlisted InSite’s Energy, Sustainability, and Resources module. Through this module, AHC was able to go beyond tracking and measurement. AHC could now optimize energy consumption from the site level to the aggregate level, empowering those closest to the systems to more directly contribute to AHC’s overall operating goals.
With InSite’s guidance, AHC reduced related operations expenses by 5x over the goals set for the initial phase of the project. Plus, AHC has become the largest purchaser of green power of any healthcare system in the U.S. Other notable values deliver included:
IN CAPITAL EXPENSE SAVINGS
IN RELATED OPERATING EXPENSES IN YEAR THREE OF IMPLEMENTATION
CAPITAL PROJECTS ON/UNDER BUDGET AND
ON/AHEAD OF SCHEDULE
"At Adventist, our capital growth and system complexities were simultaneously expanding. Without a solution that could harness the various inputs and convert them into a manageable, action-oriented information, we wouldn’t be able to sustain our goals. InSite provides us with documented efficiencies that we can manage on the micro and macro levels."
HOW A LEADING REIT ACHIEVED IT'S GREEN GOALS BY ADJUSTING MAINTENANCE SCHEDULES
For forward-thinking leaders, the adage about repairs sounds something like, “If it ain’t broke, wait until the performance inflection point where maintenance provides the maximal life.” While that doesn’t roll off the tongue as the common phrase, the value of understanding that point can minimize expenses and downtime while maximizing tenant satisfaction.
For more than 25 years, Brandywine Realty Trust has developed, built and managed the nation's most remarkable Class-A office and mixed-use properties. Brandywine is a publicly-traded company listed on the New York Stock Exchange (NYSE: BDN) operating in select markets across the nation.
Brandywine’s challenge was to balance their shareholder value commitment with their mission to design, build and maintain extraordinary and sustainable work environments for their clients, tenants, employees and communities that reflect their “Best In Class” standards.
To find this equilibrium, Brandywine targeted areas that added unnecessary expenses and disrupted user comfort and productivity. Even with a building automation system (BAS) was in place, the leaders at Brandywine needed to integrate, manage, and translate data from a myriad of heterogeneous systems in order to achieve their optimization targets.
THE InSite SOLUTION
After developing a deeper understanding of Brandywine’s goals and systems, the InSite team developed a plan that would contribute to shareholder value without compromising user comfort and productivity and sustainability targets. From this analysis, InSite recommended its Systems Optimization (SO) module to turn their existing building system data into actionable intelligence that their property and maintenance teams can use to make quicker and more informed operational decisions.
The Systems Optimization module combines technology with deep subject-matter expertise to identify, quantify and prioritize major deficiencies in building operations that are normally hidden from plain view. By drafting and customizing sophisticated algorithms that continually mine the BAS data for operational faults, InSite’s Measurement and Verification (M+V) process is inherently built into SO which ensures that any corrective actions taken will provide lasting and meaningful improvements to building operations.
By integrating energy, system, maintenance, and financial data with InSite, Brandywine was able to continuously monitor the holistic performance of building operations which drove major reductions in energy consumption, extended system life cycles, and optimized maintenance team performance.
InSite was also able to identify other major anomalies such as issues with the waterside economizer, outside air damper, non-modulating VFD speeds, and scheduling. This data enabled Brandywine to shift replacement costs to significantly less impactful maintenance expenses. Other notable values delivered include:
IN LESS THAN THREE YEARS
OR 7% AVERAGE REDUCTION OF THE UTILITY SPEND
SAVINGS IN ENERGY IN THEIR 12 PREMIER SITES
"We knew that implementing the System Optimization module across our Greater Philadelphia portfolio was the best way to create a data-driven proactive service for our tenants, with a continued focus on creating greener more sustainable environments. What we didn't realize was that significant financial savings would be realized so quickly.“
HOW TO LEVERAGE BUILDING AUTOMATION SYSTEM (BAS) TO CREATE OPTIMIZATION IN A HIGHER EDUCATION SETTING
In the higher education and government sectors, operational expenses are often perceived as a necessary evil. At universities, allocations are minimized in order to properly support instruction and research. What would happen if these operational funds could be seen as a means of enhancing the faculty and student experience?
In 1893, American University was created as part of George Washington’s vision for a national university. Their alumni have become major leaders in domestic and foreign governments, politics, law, military, business, and a range of other fields.
As part of their overall commitment to excellence, American prioritized two major initiatives around facilities projects and sustainability. Installing a comprehensive building automation system (BAS), their leaders were still frustrated by the inability to convert this automation into the efficiencies necessary to achieve their cost and sustainability goals.
THE InSite SOLUTION
After analyzing American’s existing energy conservation measures, utility usage, and maintenance expenses, InSite was able to identify the crucial issues. First, a lack of visibility hamstrung engineers from identifying and fixing anomalies that waste energy and impact student comfort. While their BAS Integrated their systems, it lacked the learning algorithms for flexibility across dozens of buildings and continuous improvement.
American chose InSite’s Operational Systems (OS) module to bridge systems and equipment to enable centralized, proactive business intelligence across systems. InSite’s OS is designed to analyze and learn from systems data to predict usage, trends, and anomalies. The decreased utility usage is compounded by converting repair and replacement costs to a significantly lower maintenance expense. When unforeseen issues arise, the OS takes fault data and then sorts, prioritizes, and recommends the optimal course of actions.
Within two years, American realized significant gains in efficiency, expense, campus life comfort. American’s team was able to enhance the way they utilized electricity, HVAC, and security to provide a more seamlessly comfortable and safe experience for students, faculty, and staff. Other notable values delivered include:
IN ENERGY SAVINGS
CONVERSION TO RENEWABLE SOURCES
"With 170 campus programs serving students from across the globe, American University is proud to be the first University, Urban Campus, and Research University to reach carbon neutrality. We couldn’t achieve this ambitious goal without InSite’s ability to elevate our existing systems and expertise to guide us to the most sustainable path.“